📜 Privacy Policy

Effective Date: March 24, 2025

📌 Program Name

Eli Handyworks Alerts

🛠️ Program Description

By opting in, you agree to receive text messages from Eli Handyworks related to service confirmations, appointment reminders, estimates, job status updates, and occasional promotional content. Message frequency will vary depending on your interaction with our services.

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📴 Opt-Out Instructions

You can cancel the SMS service at any time. Simply text "STOP" to (803) 887-0494. Upon sending "STOP," you will receive an SMS confirming your opt-out status. You will no longer receive SMS messages from us unless you opt in again.

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🔁 Rejoining Instructions

To rejoin our SMS program, sign up as you did initially on our website or via form, and we will resume sending SMS messages to you.

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❓ Help Instructions

If you are experiencing issues with the messaging program, reply with "HELP" for more assistance or contact us directly at (803) 887-0494 or email us at [email protected].

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📵 Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

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📱 Message and Data Rates

Message and data rates may apply. Message frequency varies. For questions about your text or data plan, please contact your wireless provider.

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🔐 Privacy Policy

We take your privacy seriously. This policy outlines how your information is collected, used, and protected.

1. What We Collect

We collect information such as your name, phone number, email address, and service details when you:

• Submit a form on our website

• Request a quote or schedule service

• Opt in to receive SMS updates

2. How We Use Your Information

We use your data to:

• Schedule and manage services

• Send confirmations, reminders, or updates via SMS or email

• Occasionally send promotions related to our services

We only collect the data necessary to serve you and improve your experience.

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3. Data Sharing and Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or rent your personal information for advertising purposes.

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4. Security

We use secure methods to protect your data, including encryption, access controls, and regular monitoring. However, no transmission over the internet or method of electronic storage is 100% secure.

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5. Your Rights

You may:

• Request a copy of your personal information

• Ask for corrections or deletion

• Withdraw consent for communications at any time by replying “STOP” or contacting us

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6. Compliance with Industry Standards

This policy complies with CTIA’s Short Code Monitoring Handbook, carrier regulations, and other applicable laws regarding A2P messaging and mobile communications.

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7. Legal Compliance Notice

All communications comply with federal and state laws. We do not send prohibited or unlawful content via SMS or any other method. Eli Handyworks reserves the right to refuse service to users who violate these standards.

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📞 Contact Us

If you have any questions about this Privacy Policy or SMS Terms, please contact:

Eli Handyworks
168 Hwy 274 Unit #1494
Lake Wylie, SC 29710
📱 (803) 887-0494
✉️ [email protected]
🌐 https://elihandyworks.com